Privacy Policy

1. Introduction

The Institute of Skill Development and Training (ISDT) ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.isdtindia.com and use our educational services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number, postal address)
• Educational qualifications and professional background
• Date of birth and age
• Course enrollment information
• Payment and billing information
• Academic performance and assessment results
• Professional certifications and licensing information

2.2 Technical Information

• IP address and browser information
• Device information and operating system
• Website usage data and analytics
• Login credentials and session information
• Cookies and tracking technologies

2.3 Educational Records

• Course completion certificates
• Examination results and grades
• Training records and progress reports
• Continuing education credits

3. How We Use Your Information

We use your information for the following purposes:

3.1 Educational Services

• Processing course enrollments and registrations
• Delivering online courses and training modules
• Conducting examinations and assessments
• Issuing certificates and credentials
• Providing academic support and guidance

3.2 Communication

• Sending course updates and announcements
• Providing customer support
• Sharing educational opportunities and new courses
• Administrative communications

3.3 Legal and Regulatory Compliance

• Maintaining educational records as required by law
• Complying with healthcare education regulations
• Verification of professional credentials
• Audit and compliance purposes

4. Information Sharing and Disclosure

4.1 We May Share Information With:

• Educational Partners: Affiliated institutions and training providers
• Certification Bodies: Professional organizations for credential verification
• Payment Processors: For secure payment processing
• Technology Providers: Service providers supporting our online platform
• Legal Authorities: When required by law or to protect our rights

4.2 We Do Not:

• Sell personal information to third parties
• Share information for marketing purposes without consent
• Disclose student records without proper authorization

5. Data Security

We implement appropriate technical and organizational security measures to protect your information:

• Encrypted data transmission (SSL/TLS)
• Secure server infrastructure
• Access controls and authentication
• Regular security audits and updates
• Staff training on data protection

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information (subject to legal requirements)
• Portability: Request transfer of your information
• Objection: Object to certain uses of your information
• Consent Withdrawal: Withdraw consent for processing

7. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Ensure website functionality
• Analyse website usage and performance
• Personalize your experience
• Remember your preferences and login status

You can manage cookie preferences through your browser settings.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. International Data Transfers

If you are accessing our services from outside India, please note that your information may be transferred to and processed in India, if servers are located in India.

10. Data Retention

We retain your information for as long as necessary to:

• Provide educational services
• Maintain academic records as required by law
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements

Educational records are typically retained for a minimum of 7 years after course completion.

11. Children's Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect personal information from children under 18 without parental consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.

13. Contact Information

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at admin@isdtindia.com

14. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

15. Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.

This Privacy Policy is designed to comply with Indian privacy laws and international best practices. Please review it carefully and contact us if you have any questions or concerns.